Privacy Policy

What We Gather

When you phone about service, we may note your name, phone number, the service location, details about your heating or cooling equipment, the trouble you are having and anything else you decide to tell us.

When you browse this website, some technical details may be recorded automatically, for example the browser and device you use, the pages you open and a rough location derived from your IP address.

How the Information Is Used

Details you provide help us answer questions, arrange visits, diagnose and repair equipment, prepare quotes and keep a record of completed work.

We may also use them to follow up on finished jobs and to improve our service and this website.

Cookies

This website may rely on cookies and similar tools to learn how visitors move through it. Your browser can be set to block cookies, though parts of the site may then behave differently.

When Information Is Shared

Your personal information is never sold. Details may be passed to parties needed to finish your job, such as an equipment manufacturer for product registration or a permitting office where a permit applies.

Information may also go to vendors that help operate the business, or be disclosed when the law requires it or to protect our rights or someone's safety.

Keeping Information Safe

We take sensible precautions with the information you share. No storage or transmission method is entirely secure, so complete security cannot be promised.

Your Choices

You may ask what information we keep about you, ask that it be corrected or deleted, or ask us to stop contacting you. Phone the number below to make any of these choices.

Outside Links

Links on this website may lead to sites run by others. Their content and privacy practices are outside our control.

Children

This website is aimed at adults. We do not knowingly gather personal information from children under 13.

Updates to This Policy

This Privacy Policy may be revised now and then, and the date at the top of the page will change when it is.