Get in touch
Contact HVAC Duluth
Picking up the phone is the shortest route to fixing your heating or cooling. Everything you need to reach us is below.
Ways to Reach the Crew
- Main line
- (770) 626-7876Tapping the number dials it from a smartphone.
- Coverage
- Duluth plus the Gwinnett County towns around it
- Urgent trouble
- No cooling, no heat or water coming through? The emergency line picks up 24 hours a day.
Hours
| Monday | Open 7 AM, close 7 PM |
|---|---|
| Tuesday | Open 7 AM, close 7 PM |
| Wednesday | Open 7 AM, close 7 PM |
| Thursday | Open 7 AM, close 7 PM |
| Friday | Open 7 AM, close 7 PM |
| Saturday | Open 7 AM, close 7 PM |
| Sunday | Open 7 AM, close 7 PM |
Once the office closes, emergency calls still reach a person 24 hours a day.
Handy to Mention When You Ring
Dial (770) 626-7876 and give us the short version: what the equipment is doing and since when. Useful extras are the type of system (furnace, heat pump or rooftop unit), its rough age and anything odd like a smell, a puddle or a breaker that will not stay on. That way the technician rolls up with the likely parts already aboard.
How the Conversation Goes
Symptoms first
What you are noticing, when it began and anything that seems connected.
A few quick checks
Now and then a thermostat setting, a tripped breaker or a clogged filter is the entire problem.
A slot on the calendar
When a visit makes sense, you choose the time that fits your day.
Small Print on Reaching Us
Line busy when you ring?
Leave your name, number and a quick note about the problem, and the line will ring back as soon as a technician is off the other call.
Will I get a ballpark over the phone?
We can talk through what the fault might be, but a firm price comes once the technician has seen the equipment. You always hear it before work begins.
Do you go beyond Duluth?
Yes. Suwanee, Norcross, Lawrenceville, Johns Creek, Peachtree Corners and other nearby towns are all on the route.
Are commercial buildings on your list?
Yes: offices, storefronts, restaurants, churches and light industrial buildings, rooftop units included.
Which problems go to the emergency line?
Cooling out in serious heat, heat out in freezing weather, water coming through a ceiling, scorched smells or a breaker that will not hold. Those skip the queue and go to the emergency line.
The Ticket Opens With One Phone Call
Describe what your system is up to. We will narrow down the likely fault and get a technician scheduled.