One unit, both seasons
Heat Pump Services in Duluth, GA
Repairs and change-outs for the outdoor unit that carries the cooling load all summer and the heating load all winter.
The Hardest-Working Box on the Property
Heat pumps haul warmth out of the living room all summer, then a reversing valve swaps direction and they haul warmth in from outdoors all winter. Because one compressor and one fan carry both loads, owners notice the quirks more than they would on a plain condenser. Some of those quirks are fine. On a raw, wet winter morning the unit may pause, hiss and send up a plume that looks like smoke but is only steam from the defrost cycle melting frost off the coil. On the coldest nights, supplemental heat steps in, whether that is resistance strips in the air handler or a gas furnace taking over in a dual-fuel arrangement. Other behavior deserves a work order: ice that never clears, lukewarm air in heat mode hour after hour, strip heat that runs without a break or a valve stuck in one season. We test the defrost controls, valve operation, charge, outdoor fan and supplemental heat, then put both the repair and the replacement numbers in front of you. When a change-out wins, the new unit is sized to the house and ducts, and HSPF2 and SEER2 ratings get explained without the sales gloss.
Heat Pump Jobs on Our Board
From one tired part to a complete change-out, this is the range we cover.
Weak winter output
Cool air in heat mode traced to the reversing valve, the charge or a control fault.
Defrost gone wrong
Coils that stay iced, with sensors and defrost boards tested and replaced when needed.
Strip heat review
Electric backup elements and their controls checked so they run only when called for.
Dual-fuel setups
Heat pumps paired with gas furnaces, set to hand off at a sensible outdoor temperature.
Summer-side fixes
Capacitors, contactors, fan motors and refrigerant leaks repaired so cooling holds up.
Change-outs and installs
New heat pumps sized to the house and ducts, with HSPF2 and SEER2 explained plainly.
A Heat Pump Visit, Start to Finish
Name the season and symptom
Struggling to warm the house on a frosty morning, or to cool it on a muggy afternoon? Describe what you see and hear, and mention whether a gas furnace sits inside as backup.
Run it both directions
The technician operates the system in cooling and heating, checks defrost, the reversing valve and backup heat, and measures the charge. Findings and price come next.
Repair, then rerun
After the fix, the heat pump cycles through each mode again so you know summer and winter are both covered before the van leaves.
Why Heat Pump Owners Pick Up the Phone
Normal versus broken
You find out whether that steam cloud is routine defrost or a sign of genuine trouble.
Both modes verified
No repair counts as finished until the system both heats and cools as it should.
Plain talk near the end
When a heat pump is close to retirement, you get facts and options without a hard sell.
- Tested in both modes
- Defrost controls checked
- Dual-fuel know-how
- Price stated first
Heat Pump Behaving Strangely?
A coil that stays white, cool air in heat mode or strip heat that never rests: tell a technician what is happening and the cause gets sorted out.